AUTOMATIC RENEWAL NOTICE
VowNovel subscriptions renew automatically. Read these Terms and Conditions (the “Terms”) before you buy a plan. Each plan starts with a 7‑day introductory period at a reduced price. To avoid being charged the regular price, cancel at least 24 hours before your introductory period or current billing period ends. If you don’t cancel in time, the subscription renews and you are charged.
Deleting the app or clearing your browser data does not cancel your subscription. Web‑purchase refunds are covered by our Money‑Back Policy. How we handle your data is explained in our Privacy Policy.
DISPUTE RESOLUTION NOTICE
Section 11 requires most disputes between you and us to go through binding individual arbitration instead of court, and waives class actions and jury trials, unless you opt out as described in Section 12. This doesn’t apply to residents of the EEA or UK (see Section 13).
1. ACCEPTANCE OF TERMS
These Terms are an agreement between you and PLOV s. r. o., a limited liability company incorporated under the laws of the Slovak Republic (registration number 55702490, tax ID 2122066353, VAT ID SK2122066353), registered office at Kukučínova 22, 974 01 Banská Bystrica, Slovakia (“Company”, “we”, “us”), for your use of the VowNovel website at plov.vownovel.com and related services (the “Service”), including all stories, chapters, text, cover art, graphics and software in it (the “Content”).
By using any part of the Service, you agree to these Terms. If you don’t agree, stop using the Service, delete your account and cancel any active subscription. The English version of these Terms prevails over any translation.
Other documents. Our Privacy Policy and Money‑Back Policy are part of these Terms. We may add feature‑specific rules in the Service; they also apply.
Changes. We may update these Terms when we change features, for legal reasons or in unforeseen circumstances. We’ll update the date below and, where the law requires or the change is material, notify you on the website or by email. Continuing to use the Service after changes take effect means you accept them.
Changes to the Service. We may add, change, suspend or remove features and stories at any time, including removing a story from the library when our licence to it ends. Some features may not be available in every country, language or operating system version.
2. WHAT VOWNOVEL IS
VowNovel is a reading service for serialized fiction — romance, drama and related genres. It lets you:
- read stories chapter by chapter on our website and in the VowNovel app;
- browse the library by genre, save your reading progress and continue on any device where you are signed in;
- adjust how you read — font size, theme and line spacing;
- get emails about new chapters and stories, if you opt in.
Free and paid access. The first chapters of each story are free. To keep reading, you may need to create a free account with your email and, later in the story, buy a subscription (Section 6). The number of free chapters may differ between stories and may change.
Story content. Stories are fiction. They may include romance, infidelity, emotional and physical conflict, violence, crime and other serious subjects. Stories don’t describe real people or events and don’t reflect our views. If such themes upset you, stop reading the story.
Authors. Stories in the library are written by us or by third‑party authors who licensed them to us.
3. ACCOUNT
Age. The Service is only for people aged 18 or older who can enter a binding contract. If you’re under 18, you may not use it.
Registration. You create an account with your email address. Information you give us must be accurate. One account per person.
Security. You’re responsible for your device, your email account and the sign‑in codes and links we send you, and for all activity under your account. Tell us at [email protected] or via our contact form at plov.vownovel.com/contact right away if you suspect unauthorised access. We aren’t liable for losses caused by your failure to protect them.
Suspension. We may suspend or close your account, with or without notice, if you break these Terms or the law, give false information, or act fraudulently or abusively. You may lose access to your reading history and progress.
4. REVIEWS AND FEEDBACK
If you post a review or rating of VowNovel (for example, in the App Store) or send us feedback, we may use, quote and publish it in any media for promotion and product development without payment to you. Contact us at [email protected] or via our contact form at plov.vownovel.com/contact if you want us to stop using a review you wrote.
5. INTELLECTUAL PROPERTY AND LICENCE
The Service and Content — stories, chapters, characters, titles, cover art, software, design, names and logos — belong to us or our licensors. We grant you a limited, personal, non‑exclusive, non‑transferable, revocable licence to read the Content through the Service and to install and use the app on devices you own or control, for personal, non‑commercial use under these Terms. You may not copy, download, record, translate, publish, share or sell any story or chapter, use the Content to train or build AI models, modify, distribute or reverse‑engineer any part of the Service except where the law allows.
6. SUBSCRIPTIONS AND PAYMENTS
Plans. The first chapters of each story are free to read. To keep reading beyond them, you need a paid subscription. We offer 1‑week, 1‑month and 3‑month (quarterly) plans. While your subscription is active, you can read all stories in VowNovel with no coins or per‑chapter payments. Price, billing period and payment methods are shown before you pay and may vary by country and offer.
Where you buy. Subscriptions are sold only on our website plov.vownovel.com. PLOV s. r. o. is the seller of all subscriptions and is responsible for billing, sales tax, cancellations and refunds. Payments are processed by Stripe, our payment service provider. Your subscription is linked to the email address you use at checkout. You can read on the website and in our app by signing in with that email. Subscriptions are not sold in the app.
Introductory period. Each plan starts with a 7‑day introductory period at a reduced price, shown before you pay. Unless you cancel at least 24 hours before the introductory period ends, your subscription renews automatically at the regular price of your plan for the full plan period (1 week, 1 month or 3 months), and you are charged. We may limit introductory offers to one per person or account, and may change or end them at any time.
Auto‑renewal. After the introductory period, subscriptions renew for the same period at the regular price until cancelled. The renewal price won’t exceed the previous regular price (excluding introductory or discount pricing) unless we notified you of a price change. Cancel at least 24 hours before renewal through your account page on plov.vownovel.com or by contacting support. When you cancel, you keep access until the end of the period you have already paid for and won’t be charged again. Until then, you can resume your subscription from your account page.
One subscription per account. If your account already has an active subscription, you can’t buy another one for the same account.
Refunds. Refunds are governed by our Money‑Back Policy and are issued by us.
Discounts and promo codes. Discounted prices may be available for a limited time only, for example while an offer timer runs on the checkout page, and apply only to the period stated in the offer. Promo codes have no cash value, are personal and non‑transferable, and may expire.
Price changes. We may change prices with reasonable notice; the new price applies from your next renewal. If you don’t agree, cancel before then.
Failed payments. If a payment fails, we may try to charge you again through Stripe. If the payment still isn’t made, we may suspend or end your paid access.
How to cancel. Sign in at plov.vownovel.com → Account → Subscription → Cancel subscription. You can also contact us at [email protected] or via our contact form at plov.vownovel.com/contact. Because the subscription isn’t billed by Apple, you can’t cancel it in the app or in your Apple account settings.
7. PROHIBITED CONDUCT
In addition to Section 5, you agree not to:
- use the Service for any unlawful, fraudulent or commercial purpose without our written permission;
- access the Service with bots, scripts or scrapers, or extract Content to build a database or competing product;
- copy, screenshot or repost chapters on other websites, apps or social media;
- decompile, reverse‑engineer or access the source code, or bypass security, usage limits or paywalls;
- share your account or sign‑in codes, or make the Service available to multiple users;
- upload malware or overload our infrastructure;
- frame or link to the Service without permission, or damage the reputation of VowNovel;
- abuse, threaten or harass our support team — we may close your account if you do.
You also confirm you aren’t located in a country under U.S. government embargo and aren’t on any U.S. list of prohibited or restricted parties.
8. THIRD‑PARTY SERVICES
The Service relies on and may link to third parties, including Stripe, payment, email delivery, analytics, advertising and hosting providers. We don’t control them and aren’t responsible for their content, availability or data practices. Your dealings with third parties are solely between you and them.
9. DISCLAIMERS
TO THE EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON‑INFRINGEMENT. WE DON’T WARRANT THAT THE SERVICE WILL MEET YOUR EXPECTATIONS, BE UNINTERRUPTED, SECURE OR ERROR‑FREE, THAT ANY STORY WILL REMAIN AVAILABLE, OR THAT NEW CHAPTERS WILL BE RELEASED ON ANY SCHEDULE.
Content is fiction provided for entertainment purposes only. It isn’t advice of any kind. If you are in a difficult or unsafe situation, contact local emergency services or a qualified specialist. Nothing in these Terms limits consumer rights that can’t be waived under the law of your country.
10. LIMITATION OF LIABILITY AND INDEMNITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AGENTS AND LICENSORS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL LIABILITY FOR ALL CLAIMS IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR USD 100.
If you’re a California resident, you waive California Civil Code § 1542, which says a general release does not extend to claims a person does not know or suspect exist when agreeing to the release. Some jurisdictions don’t allow some of these limits; where a limit is unenforceable, the rest still apply as far as the law allows. Nothing here limits liability for death or personal injury caused by negligence, or for fraud.
Indemnity. You agree to defend, indemnify and hold harmless us and our affiliates, officers, employees and agents from claims, losses and costs (including reasonable legal fees) arising from your use of the Service or your breach of these Terms, the law or anyone’s rights. We may control the defence of any such claim; you may not settle it without our written consent.
11. DISPUTE RESOLUTION AND ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. IT DOES NOT APPLY TO EEA OR UK RESIDENTS.
Informal resolution first. Before starting any claim, you must send us a written notice to Kukučínova 22, 974 01 Banská Bystrica, Slovakia or [email protected] with your name, contact details, account email, a description of the dispute and the relief you seek, signed by you personally. We’ll both try in good faith to resolve it within 60 days, including at least one video or phone call. Completing this step is a condition for starting arbitration or a small‑claims case.
Binding arbitration. If the dispute isn’t resolved, you and we agree to resolve any dispute relating to the Service or these Terms by final, binding individual arbitration administered by National Arbitration and Mediation (NAM) under its rules, except (i) individual claims in small‑claims court and (ii) intellectual‑property disputes. The Federal Arbitration Act governs this section. Arbitration will be held in English, online or on written submissions unless the arbitrator decides a hearing is needed. Fees follow the provider’s rules; if they would be prohibitive for you, we will cover the necessary part unless your claim is frivolous. Where 10 or more similar claims are coordinated, they may be handled in batches (bellwether cases followed by mediation) under the provider’s mass‑filing rules.
CLASS ACTION AND JURY TRIAL WAIVER: YOU AND WE MAY BRING CLAIMS ONLY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING, AND BOTH WAIVE THE RIGHT TO A JURY TRIAL.
Governing law. Outside the EEA and UK, these Terms are governed by the laws of the Republic of Cyprus, without regard to conflict‑of‑law rules. Any court proceedings permitted under this section will be brought in the courts of Nicosia, Cyprus.
Time limit. To the extent permitted by law, any claim must be filed within one year after it arose, or it is permanently barred.
12. OPTING OUT OF ARBITRATION
You can opt out of Section 11 by emailing [email protected] within 30 days after you first use the Service (or after this version takes effect, if you’re an existing user). Include your name, account email and a clear statement that you want to opt out of arbitration. Opting out doesn’t affect the rest of these Terms.
13. EEA, UK AND CALIFORNIA RESIDENTS
EEA and UK. You keep all mandatory consumer protection rights of your country of residence. You may bring proceedings in the courts of your habitual residence, and we will bring any claim against you there. Unless mandatory local law says otherwise, these Terms are governed by the laws of the Republic of Cyprus. If you buy a subscription, you may withdraw within 14 days as described in our Money‑Back Policy; if you asked for the service to start immediately, your refund may be reduced in proportion to the service already provided.
California. Under Cal. Civ. Code § 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952‑5210.
14. GENERAL
If we don’t enforce a right, that isn’t a waiver. If a provision is invalid, it will be modified to the minimum extent needed and the rest stays in force. These Terms, the Privacy Policy and the Money‑Back Policy are the entire agreement about the Service. You may not transfer these Terms; we may transfer them in a merger, acquisition or restructuring. Communications between us are electronic and legally binding; clicking or tapping “Continue reading”, “Get full access” or similar buttons is your electronic signature. We aren’t liable for delays caused by events beyond our reasonable control (force majeure).
15. NOTICE REGARDING APPLE
If you got the VowNovel app from the Apple App Store or use it on an Apple device:
- These Terms are between you and us only, not Apple. Apple isn’t responsible for the Service or its content.
- Your licence lets you use the app on Apple devices you own or control, as permitted by the App Store’s Usage Rules.
- We alone provide maintenance and support; Apple has no obligation to do so.
- If the app fails to meet an applicable warranty, you may notify Apple and Apple will refund the purchase price of the app, if any. To the extent permitted by law, Apple has no other warranty obligation.
- We, not Apple, are responsible for claims about product liability, legal or regulatory non‑compliance, consumer protection, and third‑party intellectual‑property infringement.
- You must comply with third‑party terms that apply when using the app (for example, your mobile carrier’s terms).
- Apple and its subsidiaries are third‑party beneficiaries of these Terms and may enforce them against you.
16. CONTACT
Support: [email protected] or via our contact form at plov.vownovel.com/contact
Privacy: [email protected] or via our contact form at plov.vownovel.com/contact
Legal notices: [email protected] · Kukučínova 22, 974 01 Banská Bystrica, Slovakia
Effective as of: 5 November 2026